Measure What Matters: Turn Workflow Data into Decisions
Pick north-star metrics like lead time, first-pass yield, and throughput. Tie them to customer outcomes, not vanity measures. Post your current baseline numbers and aspirations.
Measure What Matters: Turn Workflow Data into Decisions
Run small experiments: limit work in progress, change approval thresholds, or adjust batching. Use control charts to see variance move. Subscribe for templates to design tests.